Medallia | State Medicaid Demo

DLT invites you to join us for Medallia's virtual event on September 21st at 1pm as they share a live demo on how to deploy digital, email-to-web, contact center and mobile feedback channels at the critical touch points in the Medicaid member and provider journey.

Members find the processes complex and confusing and are often bounced from system to system searching for information. Providers also face challenges navigating the complexities of enrollment, claims, and encounter processing while fulfilling requirements that allow care to be delivered

During this online session, speakers David Gregg, Solutions Consultant for Public Sector at Medallia, and Thomas Byrne, AVP, HHS at Medallia, will discuss how Medallia Customer Experience (CX) offers a meaningful way to address these and many other issues that impact program effectiveness and healthy outcomes.

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Medallia for State Medicaid Demo

Transform Your Member and Provider Experience

September 21, 2021 1pm

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